Saturday, February 28, 2009

TLC Training at Choice Headquarters


All week this week our GM was at her Total Lodging by Choice certification class, which was held at Choice Headquarters in Silver Spring (see photo on left). She, along with 55 other people, spent Monday through Friday in a classroom setting listening to presentations from all the good folks at Choice, and doing Case Studies/Teachbacks/Presentations. Though it was difficult to go from focusing on 20 different things at once to just a few things at once, the break was welcomed and "the old dog" did manage to learn a few "new tricks." She was able to say hello to a few friends at the Headquarters, put faces with names, and make connections with other owners and GM's from across the country and across the brands.

One guilty pleasure, though - 2 days during training lunch was catered by Karla, who lost the title of Top Chef this week to Josiah on Bravo. The first time our GM saw her she was too star struck to do anything other than close her jaw, but the second time she recovered enough to have a conversation with her. That's probably as close to famous as she's going to get, but it was still neat. Oh - and, of course, lunch was excellent! See how Karla lost at http://www.bravotv.com/ .

At the end of the class everyone received their certificates and rushed out the doors to get back to their properties. We may not be together anymore, but we certainly leraned a lot from each other and the experience will not be forgotten (especially the part where we learned how we can double our money by using magic)!

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